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Shipping & Return Policy

SHIPPING INFORMATION

Shipping Costs

Receive free shipping* with a minimum purchase of $100 or more. This offer applies only to standard ground shipping.

*You must purchase a total of $100.00 worth of merchandise before taxes, shipping and handling.

Standard ground shipping for orders less than $100 is $7.89. Express shipping for all orders is $11.47.

 

Processing Time

Orders are packaged and shipped Tuesdays and Thursdays only. Though most orders are shipped within 48 hours from the order date, please allow up to 10 business days for your order to be shipped. Once your order is shipped, you will receive a shipping notification email including tracking information.

All packages are shipped from GA, United States, 30002.

Payment Terms

Pockit Full of Stones uses Square to process all orders. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2-4 business days. 

 

Estimated Shipping Times

Pockit Full of Stones ships to all 51 United States, P.O. Boxes and APO/FPO addresses in 3-7 business days.

These shipping estimates are not guaranteed. Actual delivery time will depend on the shipping method you choose.

 

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

RETURNS & EXCHANGES

Exchanges Only

Pockit Full of Stones does not accept returns/cancellations or offer refunds, but we will gladly accept exchanges and offer complementary repair. If the any of your products are damaged in transit, please contact us within 7 days of delivery and ship items back within 14 days of delivery.

Any unauthorized return will be refused. Please contact us for a return authorization number before you ship any package to us.

Because of the nature of these items, unless they arrive damaged or defective, the following items cannot be exchanged or returned:

  • Digital downloads

  • Sale or Discounted Items

Conditions of Return

Buyers are responsible for return shipping costs. If the item to be exchanged is not returned in its original condition, the buyer is responsible for any loss in value. Pockit Full of Stones will not reimburse shipping and packaging fees; however, any repaired products will be returned to the customer at the expense of Pockit Full of Stones. 

Returns
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